Privacy Policy
Your privacy is important to us. This policy explains how OCHFA collects, uses, and protects your information.
Last updated: June 2026
1. Organization Information
This website is operated by One Community Home & Family Association (OCHFA), a registered nonprofit organization in the Province of Alberta, Canada.
- Business Number (BN): 702116732
- Corporate Access Number: 5023003170
- Address: 1502 12 Ave SW, Calgary, AB T3C 0P9
- Email: info@ochfa.ca
2. Information We Collect
We may collect the following types of personal information when you voluntarily provide it through our website:
- Contact Forms: Name, email address, phone number, and message content when you submit a contact form or inquiry.
- Volunteer & Partner Applications: Name, email, phone number, skills, availability, organization name, and other details submitted through our Get Involved forms.
- Event Registration: Name, email, and phone number when registering for events.
- Donation Inquiries: Name, email, and donation-related details submitted through our donation inquiry forms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about our programs and services
- To process volunteer, partnership, and sponsorship applications
- To register you for community events and workshops
- To communicate updates about our programs, events, and community activities
- To improve our website and services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or government requests
- With trusted service providers who assist us in operating our website (e.g., email delivery services), under strict confidentiality agreements
5. Third-Party Services
Our website may use the following third-party services:
- Google Maps: We embed Google Maps on our contact page to show our location. Google Maps may collect usage data according to Google's Privacy Policy.
- WhatsApp: We provide a WhatsApp link for direct communication. Any messages sent through WhatsApp are governed by WhatsApp's Privacy Policy.
- Vercel: Our website is hosted on Vercel, which may collect server logs and analytics data according to their privacy policy.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website may use essential cookies required for basic website functionality. We do not use tracking cookies or advertising cookies. Third-party services embedded on our site (such as Google Maps) may set their own cookies according to their respective privacy policies.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent for us to use your information
To exercise any of these rights, please contact us at info@ochfa.ca.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@ochfa.ca
- Phone: (403) 971-9694
- Address: 1502 12 Ave SW, Calgary, AB T3C 0P9
See also: Terms of Service